Covid19 Information
Live from our shop with Warren

Visit our showroom via one-to-one video shopping  


Our new normal - (covid-19)

Dear Customers,

The health and safety of you and our staff is our priority, so we control our environment and maintain the highest level of hygiene throughout our manufacturing and delivery opperation. We are fortunate to have a microbiologist on our team and have developed the following guidelines by drawing on her expertise and experience to protect our community, customers and staff.

  • All staff temperatures checked on entry and departure
  • Hand washing upon entering and leaving our buildings
  • All surfaces are frequently sanitised with anti-bacterial spray and wipes, including the external handles of van doors, the steering wheels and interiors
  • Our mattress fabrics are treated with an antimicrobial agent
  • Your mattress has been sealed for at least 4 days prior to you receiving it                                                                                                                                                                                                                                                                                 

 Our Free*Delivery and Assembly Service

With the easing of COVID-19 restrictions, we deliver and assemble anywhere in your home. Our delivery drivers have been trained in the correct use of personal protective equipment and will either sanitise their hands or wear single use gloves, and will always wear masks when appropriate or requested.                                                                                                                    

We ask you to clear the area for access and assembly of your purchase in advance of our delivery teams arrival (as we are unable to move anything around within your home). Please open your windows to air out your home before, during and after our delivery team's visit. When you answer the door please adhere to social distancing and give our team as much space as possible, making sure all doors are open to your room of choice. Wherever possible, please do not be in the hall or same room as our team and please wear a face covering.

We are unable to provide a recycling service for your old mattress until the government advice changes.

Free* returns and collections in our "40 night, money back, bed & mattress trial" are being processed as normal.

Yours,

 

Warren 

 

If anyone in your household is self-isolating or shielding you must inform us prior to delivery so that we can make alternative arrangements: call 020 3927 7777 or email [email protected].

*most of our deliveries and assemblies are free, a few require a non-refundable payment.

Contact us

By choice, Warren and his team are primarily working in our workshop, happily making quality beds, seven days a week.

As we are an online retail manufacturer it may take a bit of time for us to respond to your enquiries (so thanks for your patience in advance). The upside is our low prices for top quality and value due to not having High Street showroom overheads and less sales people.

Its all about making things really well, so that you can sleep well! Highest qualiity with a free and easy returns system, that's a lot different to any other company.

To get in touch with us, send an email or give us a call - we're often available for an immediate chat. If not, leave a message and we will get back to you ASAP.

12 pm to 6 pm - 7 days a week                                                                                                                        

Monday until 8 pm

Telephone: 020 3927 7777
Email: [email protected]
Live: from our virtual shop with Warren   - book a one to one connection with Warren to view our beds, and chat about our products and exceptional service.

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...a perfect sleep for everyone

  • I’ve made a good reputation for my quality products over the past 40 years. Having designed and sold nearly a million mattresses directly to customers has given me a real understanding of what makes a perfect sleep for everyone.

  • British

  • Direct

  • Independent

  • Simple

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