Review originally posted on Google

Warren Evans have been amazing from start to finish. They welcomed us into their workshop to test the beds and mattresses, which were not only beautifully made and designed, but also so comfortable. We spoke to two main members of staff, Chris and Justin, who were just totally amazing human beings. They made our experience so wonderful by firstly being human, kind, considerate, knowledgeable, and super understanding of our situation, which I won’t bore you with. We bought a beautiful velvet finish ottoman bed which was successfully delivered and expertly put together in our home. The bed is beautiful and the mattress is so comfortable – my wife and I have both slept soundly since it arrived. We will never go anywhere else for a bed now. For both frame and mattress! We treated ourselves to our dream bed after 8 years of sleeping on a very uncomfortable bed. We’ve now had the best night's sleep in 8 years over and over again. Amazing. Thank you Warren Evans and thank you Chris and Justin for making the process of buying our lovely bed seamless and easy.

Review originally posted on Google

Recently bought a bed for my Dad who lives in a dementia care home. The staff at the home were very impressed with your delivery team and I greatly appreciated all the pre-delivery care I received: - phone support, advice and expertise as I made the purchase with precise requirements for height and safety - double-checking details of order and delivery the following day - fitting the delivery time around quiet(er) times of day at the home - advance notice of arrival at the care home on the day by delivery team to both me and the home - confirmation back to me when the job was complete Very impressive! I've had one of your 'Sunday' beds for 15 years now and it's as good/strong as it was when it first arrived. It has survived being taken apart, moved and reassembled twice since then also. You make excellent beds and you provide excellent customer service, thank you very much to the whole team!

Review originally posted on Google

I recently bought a Classic Windsor pocket spring in super king and I'm so super happy with it! No animal derived materials are used for it and it's very firm, but very comfortable. It took us few days to adjust to the firmness – you are not sinking into it like on other mattresses, but the support it’s amazing. We now really love it. As usual the service has been amazing (we had bought a bed frame in 2009 which is, by the way, untouched by time!), friendly, and efficient. We had to postpone the delivery twice because of unforeseen lengthening to some house works, but the team was always very accommodating. I can't recommend this company enough – their products are properly done and made to last and their service quick and impeccable.

Review originally posted on Google

We purchased our beautiful bed frame and mattress from Warren Evans two years ago and have been very pleased with the look, feel, and comfort of all the different components. We did recently have an issue with one side of the headboard becoming detached from the mounting but we were delighted with the response from the Warren Evans team. They communicated clearly and quickly with us regarding the nature of the issue and then sent a team with a new headboard to rectify the problem. I would definitely buy from them again and wouldn't hesitate to recommend this company. I don't have such high praise for all of the people I purchase from!

Review originally posted on Google

Warren Evans beds, mattresses, and furniture are of supreme high quality that have lasted in my house for many years. The mattress is still going strong even after 6 years of use. Most importantly, their customer service is brilliant. The whole team are always approachable, patient, and happy to help you any time whether it be buying a product or having difficulties. I couldn't dismantle the bed as I had to move it in the loft room and the Warren Evans team talked me through the process, explained to me everything in detail, and sent me a video while being polite and helpful throughout the whole process. Keep up the good work!

Review originally posted on Google

I've just taken delivery of my new Warren Evans bed frame. I was replacing my double bed with a king size and this was my second purchase from them. I bought the double ten years ago and I thought not having showrooms anymore would be an issue, but the online shopping was really easy. Someone called me after my order was placed to run through and check it was all OK and ten days later the bed has been delivered and assembled. The delivery guys were friendly, quick, and super tidy and the bed looks fabulous. Cannot recommend enough!

Review originally posted on Google

I ordered quite a lot of furniture from Warren Evans about five years ago. Not only has the furniture been great and is still in brilliant condition, but every time I need help, the team is there to provide it. I asked for some wood stain today to refresh a patch of wood on my headboard that has worn due to my partner resting his head against it, and they were able to provide exactly what I needed. I emailed and they replied quickly. The product is already on its way to me. That’s great service and I really appreciate it.

Review originally posted on Google

I bought two beds/mattresses from this company back in 2002 and both have been very comfortable and lasted extremely well. I am now renting out a room, so replacing one of them. The service I received was absolutely fantastic. All my dealings with the staff were friendly and efficient and the guys that bring the beds and build them did a great job, without fuss. I highly recommend the quality of the product. [Also] the ethos of the company is both rare and refreshing.

Review originally posted on Google

Warren Evans are brilliant – I can't recommend them enough. Somehow I made a mistake while ordering and my new bed had a headboard far bigger than there was room for. They were so helpful – helped me confidently choose the right one and [amended the order] with the right one for no extra fee (in fact, there was a partial refund as the right bed was a little bit cheaper!). The bed and mattress are so comfortable. I also like the fact that they are locally made.

Review originally posted on Google

I am really satisfied with the bed (my second from them) from Warren Evans. At every point the service was spot on and helpful. [...] Each time I spoke with one of their colleagues on the phone they were always personable and lovely. [...] As mentioned, this is my second bed from WE (over a period of many many years!) and I can't fault them for service or products. Love my WE bed & mattress and, for me, it's money well spent.

Review originally posted on Google

Highly recommend this company. My bed arrived today, which is stunning. But the customer service all the way through was what set them apart. I chatted to the team before buying the bed as I had some nervousness about it fitting upstairs and they couldn’t have been more helpful. The team that delivered it today were also brilliant, setting the whole thing up for us. Thank you, Warren Evans team!

Review originally posted on Google

I can't speak highly enough of Warren Evans. Having just moved and wasted a complete day in physical shops who quoted a 10 week delivery time beds that were "in stock", I found exactly what I wanted online at a better price and with delivery in a few days. Quality is excellent and the drivers even put the bed together for free when they delivered. Excellent on all counts.

Review originally posted on Google

Incredibly comfy mattress (but I knew this, these were replacements after 15 years of use of my last Warren Evans mattresses). Great customer service – I ordered wrong size mattress, realised on the morning of delivery, company changed the order size, rearranged delivery at next available slot. [They] went that extra mile.

Review originally posted on Google

The customer service was fantastic -- quick, efficient, and successfully identified the mattress and recommended some different options from their current range. This allowed me to make a decision that suited my budget and choose a mattress I'm confident I'll love. [...] Very pleased overall and would highly recommend!

Review originally posted on Google

I had a super experience at the warehouse, with a chance to try out all the beds/mattresses, no rush, and every question answered and fully explained by Merve. I appreciate all the details of the terms of the sale. Looking forward to getting the bed and the 40 day try out period is reassuring. So far, excellent!

Review originally posted on Google

Excellent help from Warren Evans. Could not have been better. The sales assistant was knowledgeable and able to give such good advice. I trust their beds -- the quality is excellent and the after sales is excellent. Delivery efficient with lots of contact. Very happy with my purchase. Highly recommend.

Review originally posted on Google

I’ve been ordering furniture from Warren Evans for a number of years. They provide an incredible customer service; everyone is very friendly and helpful. Delivery is always on time and the product is of great quality. Thank you to the whole team. I would recommend them to others.

Review originally posted on Google

We were so pleased to discover that our favourite bed shop was trading online – we'd bought all of our previous beds, over a period of 30 years, from it. This time, too, the service was excellent, and we're very happy with the bed and mattress. Five star service and product!

Review originally posted on Google

I'm really pleased with the bed and furniture I purchased. I had excellent customer service from Justin who went the extra mile to ensure I was able to place an order and have everything delivered despite being outside of their usual delivery area. Highly recommended!

Review originally posted on Google

5 stars – I have been very impressed with the ease and speed of Warren Evans. Their sales representative was helpful and responsive and the free installation was made very easy for me. I am also very pleased with the bed itself and would use Warren Evans in future.

Review originally posted on Google

Really fantastic service – called me to ensure delivery details were correct a week in advance. The Friday before delivery was expected there was a small issue with the delivery, called me straight away, was sorted within 10 minutes. Fantastic customer service.

Review originally posted on Google

A very pleasant experience with a company who offer a very personal service. They were entirely knowledgeable about their products and offered good advice. My mattress was delivered within four days and I am delighted with its quality and comfort.

Review originally posted on Google

One of the nicest and most efficient companies to deal with. Excellent products, really helpful customer service and support – nothing was too much trouble. Excellent communication all through the ordering/delivery process. 100% would buy again!

Review originally posted on Google

Great experience! I had a video call with Gul. She sent me samples and they arrived the next day. She also kept me well informed and sent me over quotes. By Monday, I was able to make my order! Simple, fast, and efficient! Thanks.

Review originally posted on Google

The guys who delivered my bed were nothing but professional, hard-working and polite. This is my third Warren Evans bed and I could not promote them enough! Thanks to the delivery staff and the quality of the furniture.

Review originally posted on Google

Helpful and pleasant service via video call. Questions that could not be answered during the call were followed up with a response by email. Probably better attention/service than one might get if in an actual shop.

Review originally posted on Google

I contacted Warren Evans to ask for some spare bolts for a frame I bought over a decade ago. Merve was extremely helpful and was able to get the spare parts sent to me. A truly amazing customer service!

Review originally posted on Google

I am so happy with Warren Evans. From the order system, to the delivery, and the product is superb. Great workmanship. The company go above and beyond the call of their duty. Thank you, Warren Evans.

Review originally posted on Google

Fabulous service and fabulous beds, too. I have made a series of bad bed purchases over the years, so I was delighted to discover Warren Evans. Special thanks to Dia for her help and advice.

Review originally posted on Google

My daughter now has a beautiful bed with a very comfy mattress and the customer service was excellent. I’m so glad I bought a bed from Warren Evans and would recommend them 100%.

Review originally posted on Google

Great service, really efficient, with follow-up calls to confirm product order. Lovely bed frame, delivered and assembled by two experienced people. Would highly recommend.

Review originally posted on Google

I am an old customer of Warren Evans that continues to use beds and mattresses bought in the past. Excellent help in guiding a purchase of the latest choice of mattresses.

Review originally posted on Google

The customer service was great, product availability was good, bed delivered within 10 days, and old mattresses taken away. All painless. More importantly, I love my bed.

Review originally posted on Google

You guys are all stars. [...] The service I have received has been excellent and this will stay with me for future recommendations to my friends and family.

Review originally posted on Google

Super helpful and very good price. I needed a bed frame quickly, the team 'made it happen'. They delivered, assembled and left. Excellent service -- thanks!

Review originally posted on Google

Great customer service. The video call was really helpful to see the products. Also, they took the time to listen to our needs and didn't try to oversell.

Review originally posted on Google

We bought our super king bed and mattress from Warren Evans a few years ago and the service was fantastic then as is the quality of the product.

Review originally posted on Google

The mattress is very comfortable [...] and the delivery men did an amazing job of getting it round a tight corner without any damage. Top marks.

Review originally posted on Google

Impeccable service from start to finish. [...] The fact that this is a family company shines through in every facet.

Review originally posted on Google

A very good non hard sell approach with good quality goods. The smallest company ahead of the largest corporations.

Review originally posted on Google

Gul's service has been absolutely incredible from beginning to the end. I'm a very satisfied customer.

Review originally posted on Google

We would always recommend Warren Evans for quality of care, prompt responses and willingness to help.

Review originally posted on Google

Lovely company to deal with at every level. Great customer care and quality products.

Review originally posted on Google

Great service. Dia was really helpful in advising on frames and mattresses.

Review originally posted on Google

Excellent virtual assistance and very easy to use website.

Review originally posted on Google

Excellent service and product. Highly recommend.

Review originally posted on Google

Thank you for my 5-star mattress. I love it!

Review originally posted on Google

Fantastic quality product and service.

Review originally posted on Google

Good quality and service!!