Recently bought a bed for my Dad who lives in a dementia care home. The staff at the home were very impressed with your delivery team and I greatly appreciated all the pre-delivery care I received: - phone support, advice and expertise as I made the purchase with precise requirements for height and safety - double-checking details of order and delivery the following day - fitting the delivery time around quiet(er) times of day at the home - advance notice of arrival at the care home on the day by delivery team to both me and the home - confirmation back to me when the job was complete Very impressive! I've had one of your 'Sunday' beds for 15 years now and it's as good/strong as it was when it first arrived. It has survived being taken apart, moved and reassembled twice since then also. You make excellent beds and you provide excellent customer service, thank you very much to the whole team!

Warren Evans beds, mattresses, and furniture are of supreme high quality that have lasted in my house for many years. The mattress is still going strong even after 6 years of use. Most importantly, their customer service is brilliant. The whole team are always approachable, patient, and happy to help you any time whether it be buying a product or having difficulties. I couldn't dismantle the bed as I had to move it in the loft room and the Warren Evans team talked me through the process, explained to me everything in detail, and sent me a video while being polite and helpful throughout the whole process. Keep up the good work!

I've just taken delivery of my new Warren Evans bed frame. I was replacing my double bed with a king size and this was my second purchase from them. I bought the double ten years ago and I thought not having showrooms anymore would be an issue, but the online shopping was really easy. Someone called me after my order was placed to run through and check it was all OK and ten days later the bed has been delivered and assembled. The delivery guys were friendly, quick, and super tidy and the bed looks fabulous. Cannot recommend enough!

I ordered quite a lot of furniture from Warren Evans about five years ago. Not only has the furniture been great and is still in brilliant condition, but every time I need help, the team is there to provide it. I asked for some wood stain today to refresh a patch of wood on my headboard that has worn due to my partner resting his head against it, and they were able to provide exactly what I needed. I emailed and they replied quickly. The product is already on its way to me. That’s great service and I really appreciate it.

Warren Evans are brilliant – I can't recommend them enough. Somehow I made a mistake while ordering and my new bed had a headboard far bigger than there was room for. They were so helpful – helped me confidently choose the right one and [amended the order] with the right one for no extra fee (in fact, there was a partial refund as the right bed was a little bit cheaper!). The bed and mattress are so comfortable. I also like the fact that they are locally made.

I am really satisfied with the bed (my second from them) from Warren Evans. At every point the service was spot on and helpful. [...] Each time I spoke with one of their colleagues on the phone they were always personable and lovely. [...] As mentioned, this is my second bed from WE (over a period of many many years!) and I can't fault them for service or products. Love my WE bed & mattress and, for me, it's money well spent.

The customer service was fantastic -- quick, efficient, and successfully identified the mattress and recommended some different options from their current range. This allowed me to make a decision that suited my budget and choose a mattress I'm confident I'll love. [...] Very pleased overall and would highly recommend!

I had a super experience at the warehouse, with a chance to try out all the beds/mattresses, no rush, and every question answered and fully explained by Merve. I appreciate all the details of the terms of the sale. Looking forward to getting the bed and the 40 day try out period is reassuring. So far, excellent!

Excellent help from Warren Evans. Could not have been better. The sales assistant was knowledgeable and able to give such good advice. I trust their beds -- the quality is excellent and the after sales is excellent. Delivery efficient with lots of contact. Very happy with my purchase. Highly recommend.

I’ve been ordering furniture from Warren Evans for a number of years. They provide an incredible customer service; everyone is very friendly and helpful. Delivery is always on time and the product is of great quality. Thank you to the whole team. I would recommend them to others.

I'm really pleased with the bed and furniture I purchased. I had excellent customer service from Justin who went the extra mile to ensure I was able to place an order and have everything delivered despite being outside of their usual delivery area. Highly recommended!

5 stars – I have been very impressed with the ease and speed of Warren Evans. Their sales representative was helpful and responsive and the free installation was made very easy for me. I am also very pleased with the bed itself and would use Warren Evans in future.

Really fantastic service – called me to ensure delivery details were correct a week in advance. The Friday before delivery was expected there was a small issue with the delivery, called me straight away, was sorted within 10 minutes. Fantastic customer service.

A very pleasant experience with a company who offer a very personal service. They were entirely knowledgeable about their products and offered good advice. My mattress was delivered within four days and I am delighted with its quality and comfort.

Great experience! I had a video call with Gul. She sent me samples and they arrived the next day. She also kept me well informed and sent me over quotes. By Monday, I was able to make my order! Simple, fast, and efficient! Thanks.

The guys who delivered my bed were nothing but professional, hard-working and polite. This is my third Warren Evans bed and I could not promote them enough! Thanks to the delivery staff and the quality of the furniture.

Helpful and pleasant service via video call. Questions that could not be answered during the call were followed up with a response by email. Probably better attention/service than one might get if in an actual shop.

I am so happy with Warren Evans. From the order system, to the delivery, and the product is superb. Great workmanship. The company go above and beyond the call of their duty. Thank you, Warren Evans.

Great service, really efficient, with follow-up calls to confirm product order. Lovely bed frame, delivered and assembled by two experienced people. Would highly recommend.

The customer service was great, product availability was good, bed delivered within 10 days, and old mattresses taken away. All painless. More importantly, I love my bed.

Super helpful and very good price. I needed a bed frame quickly, the team 'made it happen'. They delivered, assembled and left. Excellent service -- thanks!

Great customer service. The video call was really helpful to see the products. Also, they took the time to listen to our needs and didn't try to oversell.

We bought our super king bed and mattress from Warren Evans a few years ago and the service was fantastic then as is the quality of the product.

The mattress is very comfortable [...] and the delivery men did an amazing job of getting it round a tight corner without any damage. Top marks.

Impeccable service from start to finish. [...] The fact that this is a family company shines through in every facet.

A very good non hard sell approach with good quality goods. The smallest company ahead of the largest corporations.

Gul's service has been absolutely incredible from beginning to the end. I'm a very satisfied customer.

We would always recommend Warren Evans for quality of care, prompt responses and willingness to help.

Great service. Dia was really helpful in advising on frames and mattresses.

Excellent service and product. Highly recommend.

Thank you for my 5-star mattress. I love it!

Good quality and service!!